Complaints and suggestions

Have your say about our services

If you wish to compliment us on our service; suggest how we might improve our service; or if not satisfied with our service or a decision made by the Public Sector Commission we encourage you to let us know by:

Phone: (08) 6552 8500

Fax: (08) 6552 8501


Post: Public Sector Commission, Locked Bag 3002, West Perth WA 6872

In person: Dumas House, 2 Havelock St, Perth Western Australia

We encourage you to give us feedback through our website to:

  • compliment us on the service we do well
  • offer suggestions on what we might do differently
  • send a complaint and tell us what we can do better.

Issues raised are kept confidential and discussed only with the people who need to be involved. This service is provided free of charge to our clients. 

Further information is found in the Public Sector Commission's Customer Service Charter.

Taking a complaint further

If you have a complaint that you do not wish to raise directly with us, or after dealing with us you are not satisfied with the outcome you may refer the matter to the Ombudsman Western Australia.

Ombudsman Western Australia:

Phone: (08) 9220 7555 (or 1800 117 000 for callers outside the metropolitan area)

Fax: (08) 9325 1107


Post: PO Box Z5386, St Georges Tce, Perth WA 6831

In person: Level 12, 44 St Georges Tce, Perth

Further information can be obtained by visiting the Ombudsman website.

Page last updated 9 February 2015