Freedom of Information statement

The Freedom of Information Act 1992 (FOI Act) gives members of the public the right to access our documents, subject to some limitations. We are required to make available details about the kind of documents we hold and how they can be accessed.

Along with enabling people to understand how we operate, the FOI Act allows people to seek changes to their personal information if they feel it is inaccurate, incomplete, out of date or misleading.

Our aim is to make information promptly available to members of the public, and for the least possible cost. Aside from publishing documents, such as our annual report, we will attempt to provide information to people outside of the FOI process, wherever possible.

Our structure and functions

We are established under the Public Sector Management Act 1994. Our role is to shape, build and regulate the public sector so it can tackle the public policy challenges of both today and tomorrow.

Our main service areas are:

  • Strategic Initiatives and Liaison
  • Strategic Leadership and Talent
  • People, Culture and Diversity
  • Integrity and Risk
  • Policy and Data Analytics.

We also have responsibility for the oversight of minor misconduct management by public authorities under the Corruption, Crime and Misconduct Act 2003. Documents created or received by us in relation to this function are exempt from the FOI Act. 

Documents we hold

Our records include information about the following functions and activities:

  • Correspondence received by us on current issues
  • Legislative administration, policy and practice
  • Government projects managed by us
  • Leadership services and strategies  
  • Diversity and inclusion initiatives, and workforce planning and data
  • Integrity promotion, prevention and education, and evaluation.

Broad categories of documents (including publications and quick links) can be accessed through our website at

If you are seeking access to a specific document which cannot be located online, please contact our FOI Coordinator on (08) 6552 8550 with your request, prior to lodging an FOI application. 

Types of information that can be requested

The FOI Act recognises two kinds of requests for access to information – personal and non-personal information. 

Personal information is information or an opinion, whether true or not, and whether recorded in a material form or not, about an individual, whether living or dead. This includes, but is not limited to, information from which the identity of an individual is clear or can reasonably be worked out (i.e. names or contact details).

Non-personal information is information that does not relate solely to the applicant. This also includes, but is not limited to opinions or contact details.

Requesting access to documents

Applications for access to documents under the FOI Act must:

  • be in writing and say the request is made under the FOI Act
  • give enough information so that requested documents can be identified
  • not form part of a letter or email on another subject
  • give an Australian address to which notices can be sent
  • provide a telephone number or email address in case of queries
  • be lodged with us together with the application fee (if required).

You can create your own application or download our Freedom of Information Application Form.

Correction of personal information

You may request a correction or amendment to any documents which contain your personal information.

All applications must be in writing and clearly demonstrate how or why the documents are inaccurate, incomplete, out of date or misleading. If we decide to amend the personal information, this will usually be done by altering the documents or adding a note.

Lodging applications

Applications may be made in person or by post to:

FOI Coordinator
Public Sector Commission
Level 1, Dumas House
2 Havelock Street


Applications and enquiries can also be directed via email to:

Once we have received your application, we will send an acknowledgement letter advising the application will be processed within 45 days, unless an extension is agreed.

Fees and charges

No fee or charge is payable for access to, or amendment of, personal information. However, a fee is payable for applications which request access to non-personal information.

The following tables detail the fees and charges applicable under the FOI Act. Please note that other than the application fee for non-personal information, all charges for processing non-personal applications are discretionary.

Payments can be made by cash, cheque or through our secure online account payment facility BPOINT.


 Application fee for personal information about you

No fee

 Application fee for non-personal information 




 Charge for time taken dealing with an application 

$30 per hour

 Charge for access time supervised by staff 

$30 per hour

 Charge for photocopying

$30 per hour for staff time,

plus 20c per copy

Charge for time in transcribing information from

a tape, film or computer

$30 per hour

Charge for duplicating a tape, film or

computer information

Actual cost

 Charge for delivery, packaging and post

Actual cost

Processing of applications

Our FOI coordinator is responsible for processing all applications received. Once a decision has been made, you will receive a notice which outlines the case facts and reasons for our decision.


You may appeal a decision made by us for access or amendment to documents, via an internal and external review process. Please note that no fees or charges apply.

Internal review applications should be made in writing to us within 30 calendar days of the date of the written notice of decision.

Should you be unsatisfied with the outcome of an internal review, you have the right to request the Information Commissioner to undertake an external review. In certain instances, questions of law that arise may be referred to the Supreme Court.

Page last updated 3 September 2019