Government qualifications

The Public Sector Commission is committed to promoting government qualifications as a means of developing public administration and public sector specific specialisation capabilities.

Enabling public sector employees to gain a government qualification formally recognises the learning they acquire throughout their career, while addressing any skills and knowledge gaps.

For public sector agencies, a government qualification is industry specific, practical and cost effective solution that can address skill shortages and workforce challenges. The provision of government qualifications not only fosters a learning culture within agencies but also recognises employees' commitment to a career in government..

Public Sector Training Package

The Public Sector Training Package is a set of nationally endorsed competencies, skills sets and qualifications used to recognise and assess the skills and knowledge needed to perform effectively in a public sector context.

Specifically, government qualifications are designed to assist those entering the sector at any stage of their career as well as existing public sector employees who may further to develop the competencies required for a successful career in the public sector..

Overview of government qualifications

Reflecting the variety of careers available within the public sector, there are a range of qualifications to choose from.

The following generalist qualifications are currently available:

  • Certificate II in Government – includes generalist competencies which lay a foundation for a career in the public sector. Suitable for school based trainees, full time trainees, administrative assistants and customer service officer roles.
  • Certificate III in Government – includes generalist entry level competencies for a career in the public administration. Suitable for full or part-time trainees, customer service advisers, administrative assistants, project support officers and executive assistant roles. In addition, this qualification also provides options of specialist streams in court services, border protection, protective security and personnel vetting.
  • Certificate IV in Government - includes occupational specific competencies for those working in operational roles without supervision in the public sector. It is suitable for those working in an environment requiring multi-skilled personnel, including project officers, research officer roles. In addition to this generalist stream, the Certificate IV also provides specialist streams in human resources management, land administration, injury claims administration, injury rehabilitation management, border protection and revenue administration.
  • Diploma of Government - includes competencies required for independent and self-directed work in the public sector, which may also include supervisory responsibilities. It is suitable for those working in an environment with responsibilities which are diverse in nature—rather than within a narrow specialisation—and who work in small or regionally based organisations. In addition, this generalist diploma offers a range of specialist streams which include, injury management, workplace inspection and policy development.
  • Advanced Diploma of Government - includes competencies required for work in the public sector which is autonomous and often non-routine. This qualification is targeted at those who enter the public sector with another qualification, as well as those progressing within the sector. It is suitable for the requirements of working in a small or regionally based organisation, or where responsibilities are diverse in nature, rather than with a narrow specialisation. In addition, this generalist advanced diploma, offers a range of specialist streams which include, workplace inspection, investigations and fraud control.
  • Graduate Certificates – there are only two specific occupations that this qualification level applies to. Occupational competencies are specifically designed for radiation safety officers or senior personnel responsible for the integration of procurement into organisational policy and direction.

Each qualification includes a number of compulsory and elective competencies.

Follow these links to view samples of a few the generalist government qualifications:

Certificate II in Government

Certificate III in Government

Certificate IV in Government

In total the Public Sector Training Package provides a total of 26 qualifications, as listed below: 

  • Certificate II in Government
  • Certificate III in Government
  • Certificate IV in Government
  • Certificate IV in Court Operations
  • Certificate IV in Government Security
  • Certificate IV in Government Investigations
  • Certificate IV in Trade Measurement
  • Certificate IV in Procurement and Contracting
  • Certificate IV in Heavy Vehicle Road Compliance
  • Diploma of Government
  • Diploma of Court Operations
  • Diploma of Government Security
  • Diploma of Government Investigations  
  • Diploma of Trade Measurement
  • Diploma of Procurement  and Contracting
  • Diploma of Fraud Control
  • Diploma of Translating
  • Diploma of Interpreting (LOTE-English)
  • Advanced Diploma of Government Workplace inspection
  • Advanced Diploma of Government, Investigations
  • Advanced Diploma of Government, Fraud Control
  • Advanced Diploma of Procurement and Contracting
  • Advanced Diploma of Translating
  • Advanced Diploma if Interpreting (LOTE –English)
  • Graduate Certificate in Strategic Procurement
  • Graduate Certificate in Radiation Safety

Learning outcomes

Government qualifications are designed to build and recognise public administration skills and specialised training unique to public sector occupations.

By completing a government qualification individuals will be able to demonstrate and apply:

  • Ethical and accountable decision making
  • Policy implementation and analysis
  • Compliance with WA public sector legislation
  • Quality service provision
  • Government processes, protocols and communication strategies


Agencies that utilise government qualifications to build the capacity of their employees will reap the following benefits:

  • Development of public administration skills and specialist skills
  • Increased capability of employees to deliver services
  • Knowledge management and succession planning strategy
  • Address skill shortages
  • Retain and reward valuable employees
  • Foster a vibrant learning culture
  • Provide professional development pathways

Modes of delivery

Government qualifications and competencies may be attained in a range of ways:

  • Employment based training such as traineeships
  • Recognition of prior learning
  • Participation in professional development programs and workshops
  • On-the-job training
  • Self-paced, distance or online learning

Training providers

Only registered training providers can deliver nationally recognised qualifications and competencies from training packages.

For a full list of registered training providers go to or contact the Commission.

The training provider performs the following functions:

  • Determines and selects appropriate qualification level and units of competency
  • Delivery of training
  • Assessment of skills and knowledge
  • Learner management systems, including issuing certificates and academic records

Engaging a registered training provider

Currently, a Common Use Arrangement (CUA) does not exist for the engagement of training providers to deliver vocational education and training qualifications, including government qualifications. Agencies interested in engaging a training provider are required to follow guidelines set out by the Department of Finance - Government Procurement section or review the procurement process. Further information can be found at

Where there is no existing CUA in place, buyers follow one of four purchasing methods depending on the total contract value:

Monetary threshold Purchasing method

Under $50 000

Determine most appropriate method, consider direct sourcing, verbal quotations or written quotations

$50 000 up to $250 000

Request must be written quotes, a request for quote (RFQ)

Over $250 000

Request must be through an open tender

Leading practice

The Commission, and many other public sector agencies are already recognising the value in offering government qualifications to their employees including: 

  • Western Australian Police
  • Department of Justice
  • Department of Mines Industry Regulation and Safety
  • Department of Communities
  • Department of Premier and Cabinet
  • Department of Local Government, Sport and Cultural Industries
  • Department of Training and Workforce Development
  • Department of Planning Lands and Heritage
  • Metropolitan Cemeteries Board
  • Insurance Commission of Western Australia

Further information

If you have any enquiries about the Public Sector Training Package or any of the listed Vocational Education and Training qualifications listed above please email Kerry Collins or phone 6552 8813.

Page last updated 16 August 2019