Managers and human resources staff in the public sector have the difficult task from time to time of managing concerns relating to substandard performance. The Commission has developed Managing substandard performance – a guide for agencies to assist public sector agencies in developing achievable and workable solutions to substandard performance issues.
The guide covers:
Principles for managing substandard performance
Performance should be assessed using accurate and objective measures
Substandard performance processes should aim to improve performance
Substandard performance should be dealt with promptly
Procedural fairness should be observed
Employee welfare and confidentiality should be considered
Managers should be adequately skilled and supported.
Managing substandard performance
Managers and human resources staff in the public sector have the difficult task from time to time of managing concerns relating to substandard performance. The Commission has developed Managing substandard performance – a guide for agencies to assist public sector agencies in developing achievable and workable solutions to substandard performance issues.
The guide covers:
Principles for managing substandard performance
Evaluating employee performance
Dealing with substandard performance
Managing substandard performance – a guide for agencies is intended to be used as a guide only. For more information please contact the Agency Support Division at the Commission on (08) 65528600 or email agencysupport@psc.wa.gov.au
Page last updated 6 May 2015