Breach claims - An agency guide
This guide provides information to assist agencies to deal with breach of Standard claims in accordance with the Regulations, and work towards a constructive resolution of claims where possible.
This guide also contains:
- information sheets (breach claim process, conciliation and review) for claimants
- a template lodgement form and checklist for claimants
- the Standards
- the Regulations
- template notification letters for agencies
- template forms and a checklist to assist agencies to refer claims to the Commission.
Page last updated 17 September 2019