Meeting the sector’s expectations

28 February 2020

The Public Sector Commission is working to develop a new approach to leadership and capability.

The Expectations Framework aims to provide a cohesive, connected, one-sector approach to leadership, capability and performance. It does this by setting out the characteristics, mindsets and behaviours needed at each stage of leadership to reach our full potential, as well as the development required to get there.

To make sure the Framework meets the needs of the sector, the Commission is holding workshops with representatives from agencies across the sector.

Sarah Whitelaw, Principal Consultant Leadership Development at the Commission said it was a chance for the sector to build their understanding of the four key elements in the Framework and provide feedback.

“We know that there are other leadership and development frameworks out there, but they are not necessarily meeting the sector’s needs,” she said.

“So, we want to make sure that the Framework we are developing not only resonates with the sector, but can be used and applied by agencies.”

Deputy Director General Safety Regulation at the Department of Mines, Industry Regulation and Safety, Ian Munns, attended one of the workshops and said the framework presented a new, fresh way of thinking.

“It is quite a shift away from previous capability frameworks I have used and that will have its challenges but the new framework tracks back to people’s attitudes which is a much better starting point,” he said.

“I have always maintained that we all have some leadership contributions to make.”

A key component of the contemporary framework is the introduction of mindsets, which looks at how thought patterns drive people’s behaviours.

Morgan Marsh, Executive Director Business and Corporate Services at the Department of Biodiversity, Conservation and Attractions said this could help set it apart.

“I like the inclusion of the mindsets aspect. I think that it is a very hard thing to pin down, but it is integral. Mindsets are key,” she said.

Peter Humphries, Director People Capability and Innovation at Department of Planning, Lands and Heritage was pleased the Commission was involving the sector in the process.

“The knowledge that this framework is in development and is coming is good for the sector as the timing is right,” he said.

“We are about to embark on the development of particular programs at my agency, so we want to make sure that things are consistent.”

Further consultations with staff in the sector will be held in the coming weeks.

For more information about the Expectations Framework or consultation sessions, please contact

Page last updated 28 February 2020