RAMS - Frequently Asked Questions

1. Q. Are these jobs advertised in the Newspaper?

A. Possibly. All jobs must be published on this website, however, an agency can decide if they want to publish the vacancy elsewhere, i.e., on other online job boards or newspapers or other publications.

2. Q. Does this site display jobs for the Federal Government, other State Governments or Local Government?

A. No. This site only displays jobs for the Western Australian State Government. Please visit the respective website for the Government body that you are interested in.

3. Q. How can I receive regular notification of jobs that may be of interest to me?

A. On jobs.wa.gov.au, click on the vertical menu item 'Email me Jobs' and follow the instructions. You will be able to set up an email alert for jobs matching your search criteria. At the end of the process, make sure "Email me Jobs" is set to Yes before you click "Save".

4. Q. What is a Position Number? How do I get one?

A. The job or vacancy Position Number is an internal reference number for the public sector organisation advertising the vacancy. Each position generally has its own unique reference number. The Position Number is shown on the vacancy advert.

5. Q. What if I require further information relating to an advertised position advertised?

A. If you require further information regarding any position listed on jobs.wa.gov.au, you need to contact the organisation advertising the vacancy in accordance with the instructions in the advertisement. Instructions for applications or contact details for enquiries are listed in each advertisement.

The "Helpdesk" does not have information regarding advertised positions.

6. Q. How can I view only those jobs that have been posted since last I checked the listings?

A. This site is a live real time site. Jobs are loaded daily and removed according to the closing date of vacancies. The job search function allows you to select vacancies based on last day, last 2 days, last week, last 2 weeks and last month via the 'Advertised (in the)' search box. Further, the 'View Latest Jobs' link on the Search Page will display all vacancies posted in the last 24 hours.

7. Q. How do I change my details on jobs.wa.gov.au

A. You may change your personal details at any time by:

  1. From the Job Search page, Click 'Login' and enter your e-mail address.
  2. Enter your password. If you can't remember it, click 'Forgotten your password?' and follow the prompts. A new password will be emailed to you. Then go back to step one.
  3. When you are logged in, click 'My Details' option on the vertical menu.
  4. Amend your personal details as necessary.
  5. Click "Save".

8. Q. I have forgotten my password, how do I get a new one or how can I find out what my old one was?

A. As your password is encrypted, we have no way of accessing it to provide you with the details. You will need to generate a new password. Click 'Login' then 'Forgotten your password?' and enter your email address. We will then email you a new password. Use this new password to log in:

  1. Click 'Login' and enter your e-mail address.
  2. Enter the new password sent to you.
  3. When you are logged in, click 'My Details' option on the vertical menu.
  4. Click the button 'Change My Password'.
  5. Change your password to one of your choice. Your password must be at least 8 characters long and contain one numeric.
  6. Click "Save".

Please remember e-mail and Password are case sensitive. You must enter them exactly the same each time.

9. Q. How do I remove myself from the e-mail list?

A. To remove yourself from the email, just follow the instructions below:

  1. Click 'Login' and enter your e-mail address.
  2. Enter your password. If you can't remember it, click 'Forgotten your password?' and follow the prompts. A new password will be emailed. Then go back to step one.
  3. When you are logged in, click 'My Details' on the vertical menu.
  4. Click the button 'My Search Profile'.
  5. Scroll to the bottom of the page and change the 'Email me Jobs' drop-down to 'No'.
  6. Click "Save".

You will not receive any more e-mails from this account. Your search profile can still be used to display any jobs that match your criteria in your My Jobs list.

10. Q. Whenever I do a search or attempt to register I get a 'Page Not Found' error.

A. This is an unusual problem and should not happen regularly. It could be that you are using a non-compatible browser. To view details of compatible browsers please click this link. If your browser does not meet the minimum requirements please update.

An alternative is that the time lag from your request to response from the database 'times out' on your browser. Try logging on with a faster Internet connection, or accessing the site in non-peak Internet times.

If the problem continues email ramshelpdesk@bigredsky.com with details of the issue and it will be investigated.

11. Q. After I go into a job to see the duties and key selection criteria, I press 'Back' to continue the search. I then get a message saying 'Warning Page has Expired'. I then have to begin the search again.

A. All searches are conducted through a database. The 'Warning - Page has Expired' message appears because you have used the 'Back' button on your web browser. Do not use this button to return to the list. You will find that the job advertisement has a back button at the top and bottom of the page. Use one of these buttons to return to your list.

12. Q. What if I am having difficulties accessing this web site and require technical support?

A. If you require technical assistance to access of this web site, please follow the prompts after clicking on this Helpdesk link The "Helpdesk" does not have information regarding Agency positions and therefore cannot provide assistance with details of either advertised vacancies or Agencies.

13. Q. What if I need further information regarding this web site or employment in general with the Western Australian Government?

A. Please send an e-mail to rams@psc.wa.gov.au with full details of your enquiry. A response will be sent to you in due course.


Page last updated 28 June 2016